Using your
G Pen Dash+
Register your productHow to use
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1Charge
- Plug any USB‑C cable into the charging port on the side.
- Give it a full charge before first use. It takes about 1 hour.
USB‑C cable included.
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2Load
- Remove the magnetic mouthpiece.
- Fully load the titanium chamber with ground dry herb.
- Pack lightly with the included pick tool. Do not overpack.
- Re-attach the mouthpiece before powering on.
~0.3 g capacity. A proper pack allows airflow. Overpacking restricts draws and reduces vapor quality.
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3Activate
- Hold the power button for 4 seconds to turn on. The display lights up.
- Press Left / Right to adjust your target temperature.
- Double-click to start a session. The device vibrates twice when it reaches temperature (~20 seconds).
- The session auto-ends when the countdown hits 0:00. The device goes to standby.
HoldPower on / off Hold 4 seconds to turn on · 2 seconds to turn offAdjust temperature Right = increase · Left = decrease2×Start / cancel session Double-click the power button5×Settings menu Session timer · Temp unit · Brightness · Haptics -
4Draw
- Once the device vibrates, wait 30 seconds for your material to bake, then draw slowly and steadily through the mouthpiece.
- The spiral ceramic air path cools vapor before it reaches you.
- The device powers off automatically after 1 minute of no activity.
After your session: let the device cool, then remove the mouthpiece and brush out the chamber and mouthpiece filter screen. Regular cleaning keeps flavor and airflow at their best.
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5Clean
- Power it off and let it cool completely first.
- Dip a cotton swab in isopropyl alcohol (ISO) and squeeze out the excess.
- Swab around the silicone insert, over the screen, and above and inside the heating chamber.
- For resin buildup, remove the filter screen and ceramic spiral air path and soak them in ISO.
- Wipe them with a dry swab and let them air dry before putting them back in the mouthpiece.
Never soak the device in alcohol or any liquid.
Videos
Upgrades
Accessories & replacement parts for your Dash+.
Specs
View Product Details
| Type | Dry Herb Vaporizer |
|---|---|
| Chamber | ~0.3 g titanium |
| Air path | Spiral ceramic (hybrid conduction + convection) |
| Heat-up time | ~20 seconds |
| Battery | 1,800 mAh |
| Charging | USB‑C (about 40 minutes of heating per full charge) |
| Auto shut-off | 1 minute of inactivity |
| Dimensions | 4.3" × 1.6" × 0.8" |
| Weight | 276 g |
| SKU | GPD-001‑AMZZ |
| UPC | 811736027489 |
| Warranty | 2‑Year Limited Warranty |
Help
Common questions
Device won't turn on
Hold the power button for a full 4 seconds. If nothing happens, charge the device. The battery may be depleted. The LED display lights up when it's on.
How do I know it's ready to use?
After you double-click to start a session, the device vibrates twice when it reaches your set temperature. Wait about 30 seconds for your material to heat through, then start drawing. The session countdown shows on the display.
Vapor is thin or tastes off
Try a finer grind and make sure the chamber isn't overpacked. Clean the mouthpiece and air path regularly. Residue buildup is the most common cause of reduced vapor and off flavor.
What do the error codes mean?
The Dash+ shows a code when something needs attention. Overheating: turn it off, wait five minutes, and turn it back on. E02 (temperature sensor problem) or E08 (heating coil not connected): contact G Pen support. If the overheating message keeps coming back, contact support too.
What does the warranty cover?
The Dash+ comes with a 2‑Year Limited Warranty covering electronics and manufacturing defects. Physical damage is not covered.
Questions about a product?
Talk to our team.
Our customer service team has been with us since day one, with over 15 years of hands-on experience with our devices. They know these products inside and out, and they'd be happy to walk you through anything or go over any additional questions you might have. We love to chat all things cannabis and vaporizers with you.
Mon–Fri · 10:00 AM – 6:00 PM EST
